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Privacy Policy

1   Introduction

I'm committed to protecting the privacy of the personal information of my clients, their employees, and other individuals I interact with.  This Privacy Policy outlines my practices for collecting, using, disclosing, and protecting personal information in the course of providing Human Resources consulting services.  As a Sole Proprietorship operating in Canada, I'm subject to the federal Personal Information Protection and Electronic Documents Act (PIPEDA) for my commercial activities.

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2   What Is Personal Information?

Personal information is any information about an individual including, but not limited to:

  • Contact information such as names, addresses, emails, and phone numbers.

  • Employment details such as job titles, performance reviews, salaries, benefits, resumes, and cover letters.

  • Sensitive information such as medical information or background check results.

  • Financial information such as bank details for payroll purposes.

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3   Privacy Principles

My privacy practices are guided by the ten fair information principles outlined in PIPEDA:

  • Accountability: I'm responsible for the personal information under my control.

  • Identifying Purposes: I'll identify the purpose for which I collect personal information at or before the time of collection.

  • Consent: I'll obtain your informed consent for the collection, use, and disclosure of personal information, unless it's inappropriate under the circumstances.

  • Limiting Collection: I'll only collect the personal information that's necessary for the purpose identified.

  • Limiting Use, Disclosure, and Retention: I'll only use or disclose personal information for the stated purpose, and will keep it only as long as necessary to fulfill that purpose or as required by law.

  • Accuracy: I'll ensure that the personal information I hold is as accurate, complete, and up-to-date as necessary for the stated purpose.

  • Safeguards: I'll protect personal information with security safeguards appropriate to the sensitivity of the information.

  • Openness: I'll make my privacy policies and practices clear and readily available to you.

  • Individual Access: Upon written request, I'll inform you of the existence, use, and disclosure of your personal information and give you access to that information.

  • Challenging Compliance: I invite you to contact me if you have any questions or concerns about my compliance with these principles.

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4  Why I Collect, Use, and Disclose Personal Information

I collect, use, and disclose personal information solely for the purpose of providing HR services to my clients, which may include:

  • WSIB claim administration and return-to-work.

  • Compensation design.

  • Talent acquisition.

  • Performance management and employee relations.

  • Compliance with legal and regulatory requirements.

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5  How I Obtain Consent

I'll seek consent for the collection, use, or disclosure of personal information, whether that of my clients or their employees.  Consent can be express, implied, or provided through an authorized third party.  You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

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6  How I Protect Personal Information

I use appropriate physical, organizational, and technological safeguards to protect personal information from unauthorized access, loss, theft, disclosure, copying, or modification.  These safeguards include:

  • Storing physical files in a secure location.

  • Using password protection and encryption for digital information.

  • Limiting access to personal information on a "need-to-know" basis.

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7  Accessing and Correcting Your Personal Information

You have the right to request access to your personal information that I hold and to challenge the accuracy and completeness of that information.  To do so, please contact me in writing and I will respond to your request within 30 days.

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8  Breach of Confidentiality

In the event of a security breach involving personal information that poses a "real risk of significant harm," I will notify you and the Office of the Privacy Commissioner of Canada as soon as it is feasible.

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9  Contact Information

I invite you to contact me directly at brad@cantinprofessional.com or (289) 707-7763 if you have any questions, concerns, or requests regarding this Privacy Policy or my privacy practices.

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Brad Cantin, Owner

Cantin Professional Services

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Issued: October 23, 2025

Reviewed: n/a

Revised: n/a

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